In Braze, custom attributes attached to events provide granular data about user actions within a mobile or web application. For example, a “purchase” event might include attributes like “item name,” “price,” and “currency” to provide a complete picture of the transaction. This rich data set allows for highly targeted user segmentation and personalized messaging.
Leveraging these granular details enables marketers to create dynamic user segments based on specific behaviors and preferences. This leads to more relevant and effective campaigns, improved user engagement, and ultimately, better business outcomes. Historically, simpler analytics platforms offered limited event tracking, hindering the ability to understand nuanced user behavior. The evolution to rich event attribute tracking has significantly enhanced the sophistication of customer engagement strategies.